The now is digital (forget the future)

Last week I attended the Marketing Week conference’s Digital Day, during which an array of innovative new media speakers made one fact abundantly clear: that if communications professionals don’t get with the digital program, we’ll be yesterday’s news before we know it.
By the end of the day my brain ached.  Not because of the complexity [...]

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Automated Crisis

A few days ago, the story broke on Bloomberg that United Airlines had filed for bankruptcy protection based on an old story written by the Sun Sentinel in 2002.  Although the story was old news, United’s stock plunged and the New York Stock Exchange had to suspend trading of the stock once the price went down [...]

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